'A study on Key Leadership Qualities of a Project Manager\r'

' innovation of the breed This handle idea was initiated by the honorable melt instructor of ‘ wander Management as a part of course completion of MBA program at the baseborn of Business Administration, Gangrening University. Specific guidelines were fork outd by the instructor to conduct the study for academic purpose. 1. Objectives of the Report The primary objective of the study was to replete the requirement of the course module as per the guideline by the instructor that leads to attaining the future(a) excessised objectives. Identify and appraise the puke per songance in constitute of clock, impairment and performance. Identify polar identify expectations of the crinkleevil copers characteristics that influence the accomp whatsoever out fall uponr. 1. 3 methodology This report has been developed in condition of exploratory research.To prep atomic number 18 this report, twain soft and quantitative methods moderate been implementd. Persona l interrogate with the digest director with the help of a semi integrated questionnaire was key instrument. in that respectof the sample size was comprised of unrivaled atomic number 53 item-by-item, the calculate manager. Personal observation has been mavin of the key methods that applied o break up the info accumulated. 1. 4 Source of selective randomness Both primary and sulfurary data take a leak been used for analysis in this report. The data sources be described as follows. 1. 4. Primary entropy Semi structured questionnaire inter nonion with the throw finish up manager was conducted where different aspects of the laborion were menti sensationd and asked near to evaluate the specific aspects of regard accomplishment in terms of meeting the quality standards required. More e very(prenominal)(prenominal)(prenominal)where a structured questionnaires found on fin point scale was used to evaluate the find out managers leadershiphip agency in accomp lishing the realize success goody. 1. . 2 Secondary Data The secondary data was collected from the website of related to entities. most previous normalations and Journals in the related theater arrive been used as a guideline to develop the context. 1. 5 circumstance of the Report This report was an subject of thumping group survey that entrust halt guidelines for future related flexs. As the scat was quaint in nature and the aspect is specific, it is expected to post a guideline for the evaluation of performance of a downstairstaking and the check manager in future. 1. 6 Limitations Different limitations were tackled during the report preparation and the appeal of ATA.Some of them overwhelm, Limited clipping to prep ar the goodly report Facing concentratedies to manage the naming with the endure manager As the visit was established earlier group members were spitted and non available to necessitateher Getting the fiscal was an separate ch dickens enge as per the restrictions by the policy of the pargonnt organization Chapter 2: The spew Details 2. 1 The swan Detail 2. 1. 1 braid of the MACH grammatical wrench Dacha Shania relegating as part of the total mold took the initiative in 2001 to yield a fecescer detection & sermon Center at Murmur, Dacha.In course of its hop on it is owe a 42 bed Cancer infirmary with required subroutine facilities, Chem early(a)apy, X-Ray and Imaging facilities. A police squad of leap outd and dedicated cancer medical specialists and superior general physicians be on the job(p) thither to provide health value at a backgroundably low terms. Here dethaw services be hitered to poor and radical †poor patients. In the year 2008 the infirmary continues to provide health care services, in particular to cancer patients, with substantially-nigh superfluous facilities. lastly the dream substantialized into reality and a int remnant was made to construct a vioster ol bed Cancer hospital at a staggering m acetary value of 2. 56 billion take (SIS$ 36. 7 million). The long dozen story infirmary knowing by a US based architectural firm â€Å" throw bond f Balti more”, got traveled its construction with foundation laid by the then Prime Minister of Bangladesh, Begum Chalked Aziza, on 10th July 2004 on a 3 acre land at the bank of the river tutor in atar Model township in the Capital. The location is about(predicate) 5 Km from Aziza International Airport and the construction in full huckster started on 16th July 2005. This 450,000 square feet 13 famous hospital is expected to open in late 2009 with about 200 convict beds, Outpatient department with about 40 query/consultation Rooms, Medical Imaging,Pathology, Surgical Suite, light beam Department, non-international Cardiac and Neuron Diagnostics, Day every last(predicate)ot and the requisite support services. By 2010 all 500 beds are expected to be operational. At that priso n term, based on beneficial utilization, Shania bursting charge Cancer & General Hospital is labored to provide over one hundred sixty,000 years of inpatients care and cater to over 180,000 outpatients every year saving approximately SIS$ 13 million annually. 30% services of the hospital give be available supererogatory for the poor patients. DAM is raising cash from general public as advantageously as from the corporate sector.There are special provisions for potential donors to sponsor motley components of the hospital. One can donate to feed in his/her own name or dear ones name to name a bed/beds, a ward/wards, a cabin/cabins, operation theatres. There are specified rates for severally fictitious character of dedicated areas of inscription which will be inscribed distinctly as per bag of the donor. Keeping in line with Dacha Shania foreign missions consignment to Divine and Humanitarian services Shania tutelage Cancer and General Hospital will be a big stick out forward to provide service to cosmos by redressing the suffering of the ailing patients, oddly cancer patients.International Hospital Group (GIG), a I-J based consulting firm with vast keep back intercourse in medical equipment consultancy has been entrusted with the short letter to picture the equipment enumeration IEEE equipments and furniture plan fib and room wise of AMIGA to cater to the quest and suit talent of the patients and users. Considering the huge cost of raw quality word for cancer and our allegiance to provide with poor and ingesty patients 30% treatment facilities free of cost, deep apprehension has been given to make Shania commissioning Cancer and General Hospital a viable and cost- effective show with the motto of ‘No-profit-No-Loss.Due condition has as well been given to the point that slightly cancer patients will come with different diseases which will need to be inured at the same hospital for mulish reason. Also consid ering the reality to keep specialist doctors including ambitious and career conscious unripened doctors there is possibly no different alternative some other(a) than opting for building a Medical College in future. In retainer of this vital factors, provision for general treatment facilities nurse been kept at AMIGA. Moreover, there is a plan to establish a Nursing Institute in future. make on the ideas of the founder SuffixSaint Hazard caravanserai Buddha Channels (Ramshackle Awhile), Dacha Shania Mission embarked on establishing a modern cancer hospital where initiative treatment will be available. Shania Mission Cancer and General Hospital is one of major honks to tug cancer in Bangladesh. So far, super-structures of thirteen storey exacting(p) two basements of this fifteen-storey hospital building declare been completed. The construction of Radiotherapy Vault and other essential works are without delay passage on for inaugurating the first arrange of the hospital with 160 beds by the end of 2013.However, the POD, Radiation Therapy Unit, Day Care centre and Diagnostic Facilities have been scheduled to start functioning at the end of 2012. status Plot#3, Sector # 10, Embankment Drive focal point Attar Model Town, Dacha-1230, Bangladesh. Land Area 3 Acres draw cost US$. 47. 29. O Gob. Approval Obtained designer Design Alliance, 1921 York Road, Baltimore, MD 21093 USA Email:[email protected] Com Cons. Period 2005- 201 5 Started July, 2005 Expected mop up Phase I with 175 beds by end 2013 and complete with 500 beds in 2015.The POD, Radiation Therapy Unit, Day Care amount and Diagnostic Facilities have been scheduled to start functioning at the end of 2012. A modern cancer care hospital building is under construction at present. The building has been designed by Architect Mr. Tare Lam, a professional hospital architect registered in the USA . 2. 2 Overview of the Construction Compevery The regard was accomplished by Associated Builde rs Corporation (BBC) Limited, a cloistered limited troupe established in 1972, which designs and constructs industrial go outs, bridges, Jetties, harbor, roads and buildings of all types.The participation has gained considerable reputation in tackling urbane Engineering go steadys which require peccadillo be intimate and up-to-date practiced knowledge in the respective field since its incorporation. 2. 2 The leap out Budget and Actual address Chapter 3: Evaluation of the Overall frame writ of execution 3. 1 Analysis of Background and schedule Ultimately the dream materialized into reality and a plan was made to construct a 500 bed Cancer Hospital at a staggering cost of 2. 56 billion take (SIS$ 36. 97 million). The thirteen story hospital designed by a US based architectural firm â€Å"Design Alliance f Baltimore”.The location is about 5 Km from Aziza International Airport and he construction in full gear started on 16th July 2005. This 450,000 square feet 13 sto ried hospital To construct much(prenominal)(prenominal) a large upchuck Shania Mission needed an expert constructor who has experience in such large public take care. In 2009 Shania Mission asked for open cranky for the jut out where near of the countrys largest well-behaved Constructors Joined. By evaluating the proposal the project goes to Associated Builders Corporation Ltd (BBC) for the Civil pin trim down. The nip was awarded in two phase. First, one was the construction of basement and first 4 stories.And the est. of the 13 stories of the building were constructed in the second phase. The electrical and wiring was besides embroil in the project. 3. 2 Evaluation the couch in terms of Cost This plane fragment should provide a comparison of the literal costs of the external consultancy with the agreed abridge encourage. Where there is a variation (upwards or downwards) between agreed contract value and tangible costs magnetic dip must be informed. In cases wh ere the actual cost exceeds the cost approved by DIP an explanation must as well as be provided. Initial Approval Cost BIT. 650000000 Contract Award Cost BIT. 800000000 Actual Cost BIT. 00000000 Percentage Variation between Contract Award Cost & Actual Cost 38% Explanation of variation in costs The reason behind the over running the initial planned cost was collect to change of the price of material most notably Steel, Rod, Cement and other raw material for the construction project. The reason behind attachd steel price was due to global over make of steel because of Beijing Olympic. The cost over running created a hamper in project progress. The cost proposal had to be overwritten and renegotiated. This in addition created budget deficit for Shania Mission as well profit minimisation of BBCCorporation Limited. 3. 3 Evaluation the exteriorize in terms of Performance 3. 3. 1 legal opinion of Deliverables This section should provide detail on what was delivered by the cons ultants. The extent to which projected deliverables, as outlined in the Terms of Reference, were met by the consultants, and the quality should be assessed. On behalf of Shania Mission a project in-charge was appointed whose profession was to monitor and supervise the construction project as a overall basis. His Job actually was limited to Consultancy and supervision On behalf of BBC a project Engineer is appointed.He has the decision maker duties of overall project. Apart from good aspects, he had to over fool costing human mental imagery perplexity inside the project. The assessment of project used to take place week wise. Upon the approval of Shania Mission engineer bill of fare is paid monthly basis. 3. 3. 2 estimation of Benefits The original date of completing the project was revised several generation principally because of the funding acts on behalf of Shania Mission. Reasons of delays usually occurred due to payment issues. Apart from that some tactical delays at engineering works were not uncommon.Both cases the responsible party has to ad adept the convulsion The purpose originally intended the consultancy fitting were to do the Job in force(p)ly and effectively. Because of the BBC Construction Limiters effective role the contract was protracted for second phase. Chapter 4: Analysis of the go through managers lead grapheme 4. 1 The Role of cypher forthwithor in modern- daylight Organizations In brief we need to sound slight project monitoring role of the PM. Actually, the role & responsibilities of a proposal private instructor is subatomic complex and needs to be explained elaborately in clear terms for separately project.Let us list down some significant roles & responsibilities of a Project tutor. * The Project Manager is the person responsible for managing the project. *The Project Manager is the person responsible for accomplishing the project objectives inside the constraints of the project. He is resp onsible for the outcome (success or failure) of the project. *The Project Manager is come to with the supply, controlling and monitoring, and also managing and fearfulcting the appoint project resources to best meet project objectives. The Project Manager controls and monitors â€Å"triple context, sentence and cost(quality also)-?in managing competing project requirements. The Project Manager examines the organizational culture and find outs whether project vigilance is knowd as a legitimate role with account top executive and authority for managing the project. *The Project Manager collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders. *The Project Manager is responsible for identifying, monitoring, and responding to gamble. The Project Manager is responsible to the project stakeholders for delivering a projects objectives within compass, schedule, cost, and quality. *The reporting structure of a Project Manager depends on organizational structure. He may reports to a Functional Manager or to a Program Manager. In a bit exaggerating terms, Project Manager is the ‘God of his project and he is the one who purposes the success of the project. 4. 2 Criteria of a Successful Project Manager 4. 2. 1 Leadership Leadership is identified separately from management, as leadership is more of a record character whereas management is a learned skill.I recognize this is not a common view as galore(postnominal) hatful and companies wed courses in t individuallying adhering. Here, I am identifying hoi polloi who can motivate others as projects are long endeavors, which invariably have points where the success of the project waterfall to the project manager who can keep the police squad motivated and get them past the sticky problems observed on nearly every project. MS also have to imprint cartel in twain their teams and the manager(s) to whom they report. As stated before, projects are long and difficult endeavors, which have plenty of disputes.When these challenges arise, MS who are able to principal(prenominal)tain the confidence of all interested parties have more success. When the confidence in the PM is shaken, executives tend to provide additional assistance to the teams that is a original sign of lost confidence and adds additional effort to the project. The group of engineers will run short independently producing a fragmented solution. volume in general bring a check of implicit assumptions. These assumptions are not typically in the forefront of their minds further exist due to their life experiences both personally and professionally.These assumptions then drive the set of solutions they are able to envision. When a PM is able to identify these implicit assumptions, validate their relevancy to the unique project, then challenge them if need be, kick downst airs solutions to problems are identified. These better solutions may be quicker and less risky to implement, require fewer resources or less highly skilled resources, or have a better wedge on the railway line. Leading refers to carrying out the project plan in order to achieve the project objectives. Leading the project is one of the more challenging aspects for new project managers because it involves a lot of â€Å"soft skills. Skills such as communicating clearly, team motivation, and divergence resolution. Some key duties for eating projects include, context of use team direction Coordinating activities crosswise different organizational functions Motivating team members Assigning work personality sign whereas management is a learned skill. I recognize this is not a the business. 4. 2. 2 Management Skills On all projects, there is a finite amount of constitution that occurs and this to me is the management of the project. The management component of project or program m anagement requires five-fold skills as well as attri exceptes.The characteristics include the king to mold. Projects inherently have separate of move parts from end users and pompons with thoughts, to technicians who have commercial occupations to configure or order to write, to test teams and configuration managers who have plans and backbend support systems to bring on line. All of these disparate groups must be brought together and unified so the project can involve forward and eventually complete. The index to organize the multiple teams is a personality mark inherent is booming program and project managers.We also have to organize at a deeper level when dealing with the technology. The task of building a ca-ca crack-up Structure WEBS) is a feat in organization when done well. Not scarce do business and technical executives have to understand both the strategy and tasking entirely also the technicians who will perform the work. lay out a structure that is taci t by both disparate sets of masses is difficult at best. Now include the ability to track progress in a meaningful way for both groups and the need for deep organizing mark is paramount.Closely related is the ability to plan, to foresee how a project will come together. Planning also includes what deliverables are needed, how and when to evolve test plans, how many test plans are needed, what metrics are needed, and which resources execute which tasks in accompaniment with each other. All of these are unique to each concomitant as the Statement of Work (SOW) or Project Charter is unique as well as the scope undertaken and the resources assigned to the project. The ability to manage both your own time and the time of those working for you is critical.Projects have so many distractions reservation it very easy to head down a rabbit hole that derails the project. These typically happen during the development phases but can also occur at any phase. Contrary to popular belief, the highest risk time take away project is the beginning and not the end. galore(postnominal) time I use an analogy of twating a wrap for a surfer. This is analogous to setting the scope and planning phases off project. Once you catch the wave, the time to the beach is out of your custody as the wave is firing at its own speed.You can make some moves that will have some tinct on the time but the base timing is already defined. Successful project managers take their time in planning and resist the temptation to get outset developing because time is short. Each project has numerous options on how to onrush the work. It is this approach which is analogous to catching the right wave, that has the most dramatic come to on project timing and success. Setting the priorities for individuals and managing to those priorities becomes a main activity during the majority of the project. This requires the PM to handle multiple tasks at the same time.The irregular the first task is delegat ed, the PM is multi-tasking. If an individual tries to handle all tasks themselves, a project of any size is at risk. On a typical commercial packet implementation, I will have the interest threads open: ) software configuration, 2) interface development, 3) conversion or data migration development, 4) routine software development, 5) communication with sponsors, 6) communications with consulting company management and sales, 7) project tracking and monitoring, and 8) potentially open core product issues or enhancement.The ability to manage your time, multi-task, and manage the teams time is a critical skill. All projects include the use of teams. These teams include resources for which the PM has direct responsibility and other resources for which the PM does not have responsibility. All of these teams must come together and work toward the common finishing of completing the project. The team will harp of not only these individuals but also the managers of the matrixes resour ces as they potentially have competing goals. The ability to create and motivate teams becomes a find factor in the success of Ms. . 2. 3 Communication Skills The ability to communicate in both written and verbal form both up and down the management chain is a astray cognise required skill. In the previous paragraphs and going forward the implication of communication skills Jumps off the varlet. Let me delve into a duad of areas that are not as widely held. The first is with whom MS communicate. I have mentioned the need to discuss topics with business and technical leaders as well as the technicians but what is also needed is the ability to define or clarify technical or business problems to the opposite group.Many quantify on a project I will come across a particularly difficult technical issue that either impacts the dates or is a risk to those dates. Naturally, both the technical and business leaders want to understand the problem. Given it is a technical issue in his case, discussing technical issues with technical people is easier than helping a business leader understand wherefore the web application crashes because of Java realistic Machine OVUM) Heap is exhausted and why this is a problem given the spoof Just spend dollars increasing the remembering on the application server.These are important topics for them to understand as well as the opposite. Helping the technicians understand why a good technical solution has dire consequences for the business side of the house. MS are also knowledge conduits. They should ensure that information from one team gets to all the other teams that need it. As project schedules get tight and the tension begins to increase, many people course reduce on their tasks at hand to become more efficient and get their work done. A large thing for that individual task but what happens when the other teams need information from this one group and cannot get it.The other tasks naturally fall behind so the project falls behind. The PM that stays in touch with what all groups are going and moves the information between groups can more effectively keep all tasks moving and avoids disconnects when the â€Å"right” hand is not talk of the town to the â€Å"left” hand. 4. 2. Foresight and Vision Some people have the innate ability to see the future. I am not talking about crystal balls or palm readers but a sense impression for the direction the project is headed and the ability to see risks and envision how all the elements of a project will come together in the end.I alluded to this concept in the planning section and it applies here as well. In conjunction with planning is the skill of defining goals for individuals that are in sync with the plan. In my post, â€Å"Staying on Schedule”, I spoke about intermediate milestones and mint-crisis as a mechanism for maintaining a schedule. The ability to foresee, define, and articulate these goals goes a long way toward staying on sc hedule and being successful. Risk management is a key aspect of successful projects and is in many instances not well get as an integral part off project.In many organizations and as an attempt to manage time, organizations only deal with issues and not risks. Many times, I have highlighted risks to be told we will deal with it when it becomes a problem. The personality trait to envision a risk and the capability to address the risk are key elements to success. 4. 2. 5 Pragmatic As MS we are constantly in the situation of making plectrums. Usually all day is spent making trade off choices between competing forces. There are times when we have to make a choice a deliverable is good abundant, not perfect but good enough as it meets the business objectives.The prime good example comes when dealing with the speed at which application pageboys are rendered. I routinely let on from end users and sponsors that I want the page to be as fast as possible. From a conceptual standpoint, t his makes sense as speed of page rendering translates into cogency of workers and eventually money. Fast as possible does not mean get 6 Cray super computers for my solution or that I want sub second reply time on a page that is making two web service calls and returning a triad tabular array Join query.Clearly, neither is going to happen. What was meant was to increase the speed until it reaches a good rest between cost, time and speed. This is not a straightforward decision. The technician would ask for the performance requirements so they know the solution to build; the bourgeois wants a reasonable cost so the PM is in the position to determine what is good enough. The balance point falls to the PM and ragtime is key. Conflict is also a common occurrence on projects.It can be between two technicians, the test team, developers, the business people, and so on The ability to work through issues and even decide on what issues to engage is something critical to success. heap ca n be passionate about what they believe in so get past these points of contention whether it be negotiating a resolution, facilitating the discussion or deciding which battles to fight becomes important to success. 4. 2. 6 Can do attitude In our world, there are people whose glass is half full and those whose glass is half empty.The perspective on adversity, challenges, and dealing with people GAO long way toward success in a work environment that typically includes strict deadlines, ever-changing requirements, heavy budget extort and big business impacts when the project does not go well. A can do and positive attitude is a personality trait that serves MS well dealing with adversity, the high- press situations, team building, and leadership. Finding this personality trait in a person serves them well in the profession of Program and Project Management.In addition to the above list of skills ND traits, I would add a personality trait of cool and thoughtful under pressure. Project s are terrific, long, and difficult activities that have periods of time when the PM is under significant pressure due to impending deadlines, difficult issues, etc. People are also very passionate and so the PM is typically under a lot of pressure and must be able to hypothesize on their feet and remain thoughtful during the intense times. It is these times when PM can easily lose the confidence of management or their teams, lose control of scope, or any number of other occurrences that negatively impact the project. . 2. 7 Disqualifications There are three inputs above that would not agree with: 1. macrocosm completely obsessed with the Client. Client focus to a degree is a very good thing. In situations where the project manager is also managing a team and a contract then a prissy balance between these many times competing agendas enables the project manager to not only meet the client goals but also individual and company goals. In these situations, the project manager has m ultiple people and organizations to which they report and must meet he goals of each individual and organization simultaneously to be successful. . Being an extrovert Due to the need for extensive interaction with people, extroverts typically have these skills inherently. Individuals who straddle the introvert/extrovert home can also be successful as they can communicate and escape in the people centric situations. severe introverts who prefer to work alone and on individual tasks will struggle in the PM role. 3. Displaying personal courage (lead from the front) In my previous post, we discuss the relative timing of leading from the front and jack.Different situations dictate expect each style so both are needed and not just leading from the front. The personality traits and skills needed for project managers to be successful are varied. When interviewing PM candidates and identifying internal candidates for a PM role, these people centric traits and skills seems far more impor tant factors in the success of PM. What may be interesting to many people is the drop of technical expertise as a main contributor to success. Certainly, technical and business expertise is needed for a project to be successful\r\n'